Privacy Policy

Last Updated: April 21, 2026

At Fitnexa GymOS, we are committed to protecting your privacy and the security of your data. This policy outlines how we handle the information of gym owners and their members.

1. Information We Collect

To provide our services, we collect:

• Account Information: Name, email, phone number, and gym details provided during registration.
• Member Data: Information you input about your members (names, contact info, attendance logs) for the purpose of managing your gym.
• Device Logs: Data from biometric devices linked to your hardware hub for attendance tracking.

2. How We Use Data

We use the collected data solely to:

• Provide and maintain the GymOS platform.
• Process payments via Razorpay.
• Send automated alerts (WhatsApp/SMS) on your behalf to your members.
• Improve our software performance and security.

3. Data Security

We implement industry-standard security measures (including SSL encryption and multi-tenant isolation) to ensure your data is never shared between gym accounts or accessed by unauthorized parties.

4. Third-Party Services

We integrate with Razorpay for payments and trusted SMS/WhatsApp gateways for communication. These providers have their own privacy policies governing your data.